Terms & Conditions
Terms and Conditions for Tuition Square Services
1. Introduction
These Terms and Conditions (“Terms”) constitute the agreement between Tuition Square, hereinafter referred to as “the Tutor” or “we,” and the parent or guardian (“the Client” or “you”) seeking tuition services for the student (“the Student”). By engaging our services, you agree to abide by these Terms. Please read them carefully.
2. Lesson Scheduling and Cancellation
2.1. Cancellation with More than 24 Hours Notice: If the Client notifies us with more than 24 hours’ notice before a scheduled lesson, we will cancel the lesson and credit the equivalent lesson fee to your account.
2.2. Cancellation with Less than 24 Hours Notice: If the Client notifies us with less than 24 hours’ notice for a lesson, including cases of sickness or emergencies, a cancellation fee of 50% of the lesson fee will be charged.
2.3. Non-Refundable: All lesson fees and charges are non-refundable, except as expressly provided in these Terms.
3. Payment and Cancellation Policies
3.1. Monthly Payment Plan: For students on a monthly payment plan, the cancellation policy requires notifying us of your intent to cancel by the end of the month, prior to the start of the new month.
3.2. Weekly Payment Plan: For students on a weekly payment plan, the cancellation policy requires notifying us of your intent to cancel by the end of the week, prior to the start of the new week.
4. Late Arrival Policy
If the Student arrives late for a scheduled lesson, the Tutor will still only teach up to the end of the allocated lesson time. Lesson time lost due to late arrival will not be made up.
5. Miscellaneous
5.1. Termination: The Tutor reserves the right to terminate tuition services for any reason, including but not limited to disruptive behavior, non-payment of fees, or violation of these Terms.
5.2. Changes to Schedule: The Tutor reserves the right to make changes to the schedule or to assign substitute tutors when necessary, with prior notice to the Client.
6. Acceptance of Terms
By enrolling in Tuition Square’s tuition services, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. These Terms may be subject to change, and any updates will be communicated to you in advance.